PRIVATE IN-HOME SENIOR SUPPORT • GRAND RAPIDS & WEST MICHIGAN
Experienced In-Home Support for Older Adults
Help with meals, errands, appointments, medication routines, companionship, and everyday needs, with experienced support that can expand when health concerns or changing care needs require more involvement.
You have a dedicated Senior Care Manager who gets to know your loved one, stays attentive to what is changing, keeps your family informed, and helps keep care organized and moving forward.
(616) 232-6067
Complimentary conversation • No obligation
30+ YEARS
Combined Experience
FOUNDER-LED
by Janis & Jennifer
ONE DEDICATED
Senior Care Manager
★★★★★ 5.0
on Google
Support at Home, Appointments, Healthcare, and More
Every family’s needs look a little different. We provide experienced, consistent support with the everyday responsibilities that help your loved one continue living well at home, while staying attentive to their routines, health, abilities, and changing needs.
Meals & Nutrition
Support with simple meals and snacks, grocery needs, hydration, and maintaining healthy eating routines.
Appointments & Healthcare Follow-Through
Help preparing for appointments, accompaniment when needed, organizing questions and information, understanding next steps, and following through afterward.
Medication Organization & Routines
Help keeping medication information organized, maintaining established routines, tracking refill needs, and preparing medication questions for healthcare providers.
Errands & Everyday Needs
Support with grocery shopping, errands, appointments, calendars, and everyday responsibilities that help your loved one stay active and independent.
Companionship & Meaningful Activities
Conversation, outings, hobbies, community activities, and meaningful time together based on your loved one’s interests, abilities, and preferences.
Ongoing Observation & Family Updates
Consistent attention to changes in memory, mobility, nutrition, routines, mood, and daily functioning, with clear communication that keeps your family informed.
Support for the Whole Picture
We stay involved across the many parts of your loved one’s daily life and care, at home, at healthcare appointments, with providers and services, during hospital or rehabilitation stays, and while planning for what comes next.
Healthcare & Providers
We help keep information from doctors and specialists organized, including recommendations, referrals, testing, medication changes, and follow-up.
Hospital, Rehabilitation & Return Home
We stay involved through hospitalization, rehabilitation, discharge, and the return home, helping coordinate follow-up appointments, therapy, home health, equipment, medications, and additional support.
Services & Changing Care Needs
As needs evolve, we help coordinate home health, therapy, hospice, additional in-home care, and dementia-related support while keeping family informed about what is changing and what needs attention.
Planning for What Comes Next
We help families plan ahead, evaluate changing care needs, research assisted living and memory care options, compare communities, and coordinate transitions when a move becomes the right next step.
COMPLIMENTARY SENIOR CARE SUPPORT
You Don’t Have to Figure This Out Alone
When a loved one’s needs begin to feel more complex, it can be difficult to know what deserves attention first, what kind of support may be appropriate, or where to begin.
You may be noticing changes in eating, medications, memory, mobility, appointments, daily routines, or how well your loved one is managing at home. You may already be carrying several responsibilities and need experienced support to help make sense of what is happening, answer questions, and bring greater clarity to the situation.
West Michigan Senior Care Support Line
When you call our Support Line, you’ll speak directly with Janis or Jennifer, our co-founders and Senior Care Managers. You can tell us what is happening with your loved one, ask questions, share concerns or changes you have noticed, and receive experienced guidance about what may be helpful.
There is no charge and no obligation. The Support Line is simply a direct way to reach us when you need experienced support, clearer answers, or a better understanding of what may come next.
(616) 232-6067
Complimentary conversation • No obligation
Knows What Is Normal
By spending consistent time with your loved one, we become familiar with their usual routines, abilities, mood, appetite, mobility, memory, and daily functioning, giving us valuable context as things change.
One Senior Care Manager Who Knows Your Loved One
Over time, your Senior Care Manager comes to understand your loved one’s routines, preferences, health history, abilities, nutrition, mobility, memory, and what everyday life normally looks like for them. That ongoing relationship creates a deeper understanding of the person receiving care and allows our involvement to remain consistent as their needs develop.
Keeps the Details Connected
Important information from home, healthcare appointments, providers, and other services stays organized and carried forward, so the people involved have a clearer picture of what is happening.
Stays Involved Over Time
The relationship and knowledge built around your loved one continue forward through new appointments, services, decisions, and transitions.
Important Information Stays Organized, Too
Your loved one's Personal Care Portfolio™ and secure Client Portal keep updates, summaries, important documents, current priorities, recommendations, and next steps organized and accessible to authorized family members.
Janis
Senior Care Manager | Co-Founder
Janis brings more than 12 years of hands-on healthcare and senior care experience across an exceptionally wide range of settings, health conditions, abilities, and levels of care. She has supported people living independently as well as those facing dementia, neurological conditions, significant physical limitations, serious health concerns, rehabilitation, hospice, and complex care needs.
Years of working so closely with people have given Janis a strong understanding of how health, memory, mobility, medications, nutrition, routines, emotions, and environment can all affect how someone is doing. She is highly observant and naturally tuned in to people, often picking up on small details and changes that help create a much fuller picture.
Janis brings that experience together with genuine warmth and an ability to connect personally with the people she cares for. She wants to know what is important to them, what they enjoy, how they like things done, what makes them comfortable, and what helps them have the best possible day.
Families gain someone who can understand a complicated care situation while never losing sight of the person at the center of it. Janis brings experience, intuition, close attention, and genuine care together to help older adults live as well and independently as possible while giving their families a knowledgeable, trusted person beside them.
MEET YOUR SENIOR CARE MANAGERS
Experience Matters When It Comes to Someone You Love
Our experience comes from decades of caring for people, navigating healthcare, coordinating complex situations, and helping people and families through important changes and decisions.
It has shaped the way we care. We look at the whole person, listen closely, notice the details, and take the time to understand what matters to them. The small things matter to us, because they often tell us something important about how a person is doing, what they need, and how we can make their life better.
That is what we bring to every family: experience that helps us see the bigger picture, attention that keeps important details from getting lost, and a genuine personal connection that makes your loved one feel known, valued, and exceptionally well cared for.
Jennifer
Senior Care Manager | Co-Founder
Jennifer brings more than 20 years of experience in leadership, coordination, communication, and managing important responsibilities where accuracy, discretion, sound decision-making, and follow-through matter. She also brings hands-on caregiving and care management experience supporting people through healthcare appointments, recovery, changing health needs, ongoing care, and important life decisions.
Jennifer has a remarkable ability to take in a lot of information without losing the details or the person behind them. She listens closely, remembers what matters, thinks ahead, communicates clearly, and has a natural instinct for bringing people, information, and next steps together.
Just as important is the way Jennifer connects with people. She is warm, steady, empathetic, and easy to talk to. She takes the time to understand what someone needs, what they are concerned about, and what would make life easier or better for them.
Families gain someone who can bring clarity and organization to a complicated situation while making their loved one feel genuinely heard, understood, and cared for. Jennifer brings years of experience, exceptional follow-through, and a deeply personal approach to helping people feel supported and helping families move forward with confidence.
The Kind of Care We Believe In
We built West Michigan Senior Care around the kind of care we believe people deserve: experienced, personal, thorough, and genuinely connected to the person receiving it.
That is why we intentionally serve a limited number of families. It gives us the time to know our clients well, remember the details, show up prepared, stay closely involved, and give both the everyday moments and the important decisions the attention they deserve.
When your family works with West Michigan Senior Care, you gain more than 30 years of experience and a Senior Care Manager who knows your loved one personally, understands the bigger picture, stays on top of the details, and is genuinely invested in helping them live as well and independently as possible.
Direct Access
You work directly with the Senior Care Manager involved in your loved one’s care, with clear communication and a consistent point of contact.
Independent Recommendations
We do not accept referral commissions from home care agencies, senior living communities, or other providers we recommend. Our recommendations are based on your loved one’s needs, preferences, goals, location, budget, and long-term fit.
THE WEST MICHIGAN SENIOR CARE DIFFERENCE
Why Families Choose West Michigan Senior Care
Our approach is built around consistency, personal involvement, and thoughtful support that stays centered on your loved one.
A Limited Client Caseload
We intentionally serve a limited number of families so we can remain personally involved, responsive, and attentive to the details that matter.
Support That Can Grow With Their Needs
The relationship can continue as everyday needs, healthcare involvement, services, and important decisions evolve.
One experienced Senior Care Manager who knows your loved one, understands the whole picture, and stays involved in what comes next.
WHAT FAMILIES ARE SAYING
“Living in another state became so much less stressful.”
Having someone consistently involved gave us confidence that someone truly understood what was happening and kept us informed every step of the way.
★★★★★
“Having someone attend appointments with my mom completely changed how we made decisions.”
We had someone helping us understand recommendations, organize important information, and ask the questions we didn’t even know to ask. It completely changed how we approached every healthcare decision.
★★★★★
“We finally stopped feeling like we had to coordinate everything ourselves.”
Knowing someone was helping keep everyone informed, organized, and moving in the same direction lifted an enormous weight off our shoulders.
★★★★★
★★★★★ 5.0 • Star Rated on Google
FREE SUPPORT, TOOLS & GUIDANCE
Senior Care Help & Resources
Find practical answers, useful tools, West Michigan resources, and direct support when you have questions about a loved one’s care.
Ask Us a Question
Send us a senior care question directly.
Download Free Tools
Access appointment organizers, medication forms, checklists, and other useful resources.
Explore Answers & Guidance
Find clear information about help at home, appointments, medications, memory, caregiving, healthcare, and changing needs.
Find West Michigan Resources
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Contact Us Today
Tell Us How We Can Help
We understand that reaching out is a big step. We are here to listen, answer your questions, and provide experienced guidance as you navigate senior care decisions.
Prefer to Talk?
Call our Support Line and speak directly with Janis or Jennifer.
Prefer to Reach Out Online?
Share a few details and we will reach out to you directly.
Complimentary support • No obligation
(616) 232-6067
Serving families throughout Grand Rapids and West Michigan